ALEPH CAREERS

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We are waiting for you to be part of our team.
Find out about the searches we have in each area.

PRODUCT & DEVELOPMENT

BUSINESS PLANNING ADMINISTRATION

  • Product Catalog Analyst Buenos Aires, Argentina

Product Catalog Analyst

ÁREA: BUSINESS PLANNING ADMINISTRATION

Buenos Aires, Argentina

We are looking for initial students from Systems careers to join our Catalog team.

Within the main responsibilities we highlight the following:
• Create and modify products on the platform.
• Upload photos and videos to Aleph.
• Upload and edit attributes and properties.
• Assign compatibilities to products
• Identify product categories
• Import products, photos and videos
• Complete attribute spreadsheets by category
• Search information on the web and various platforms
• Contact customers to request information

We are looking for candidates with intermediate proficiency in Office Suite.


CUSTOMER SERVICE

  • Customer Support Specialist Buenos Aires, Argentina

Customer Support Specialist

área: customer service

Buenos Aires, Argentina

We are looking for a student, beginner or intermediate, from Systems careers or related, to work as Customer Service.


Among the main responsibilities of this position we can highlight the following:
• Provide assistance to customers by phone, mail, and chat.
• Provide multilevel troubleshooting and technical assistance.
• Follow up on open issues to provide response.
• Document problems, reproducing and compiling details on reported incidents through resolution.
• Document frequent inquiries and their respective responses.
• Handle multiple critical user support situations and effective communication with the coordination team.
• Assist in the development of training materials.
• Provide face-to-face or remote user training.

We are looking for candidates with at least 6 months of work experience in similar positions and knowledge of SQL.